I was so impressed with the service when they fixed my husband's laptop. They are friendly and are so easy to deal with. And price was very reasonable. Definitely have my business from now on.
- Ann .
Simply The Best!
I have taken many computers to Jeremy and his staff to be worked on and each experience has been a good one. Staff are knowledgeable, helpful and friendly. prices are reasonable too and the best thing! i have never had to wait a long time for it to be returned. Thanks Compu-Tune Up!.
- Victoria .
Compu-Tune Up is the best!
Whenever I have had any sort of computer malfunction over the past 5 years, I have gone to the fine people at Compu-Tune Up and they have always been able to fix it.
Every member of the staff is courteous, articulate and completely focused on whatever it is that has brought you in the door. From the moment you walk in and start to explain your 'issue' they are working toward the solution. They have always been successful in resolving my computer problems.
They also are great about giving you a call to update you on what progress they have made and how much longer it will take to have your computer ready for pickup.
They are also very fair about what they charge you. They give you honest work for a very reasonable price.
I have recommended Compu-Tune Up to many friends and clients over the past 5 years, because I know these are people that you can entrust your computer to without a second thought. It is in good hands with Compu-Tune Up.
- Candace .
I've had three visits from Compu-Tuneup in the past year and am completely satisfied because they explained how they solved the problem.
- Laurence .
No complaints from me. It is always a pleasure to work with.
- Shirley .
The staff at Compu-Tuneup Inc are very helpful and knowledgeable. They fixed all my problems. My i-phone, i-pad and laptop all needed to be up dated and synced. They got them all working again and working together. They backed up all my pictures and videos from my phone. There were about 4 years of projects i had worked on in my phone that i did not want to loose. Once that was done i felt a lot better. The service was fast and i was able to use all my devices again soon after i dropped them off. I travel for work so that is very important to me. I would highly recommend then for all your computer needs.
- Jonah .
Kreela was a delight to work with. She explained what had happened clearly and gave me some great tips for keeping my machine in better shape. Definitely one of the reasons that I keep bringing my business to CompuTuneup.
- Jim .
Have an emergency there the ones!
We are a local business in town the services they provide us is a great value
to our operations here they have never left us hanging always responded quickly
to our computer problems, upgrades, back up services.
They are a company you can rely on.
- chris .
Technologists with impeccable reputation
I happen to be professor of IT for decades. On many occasions, my system breaks or slows down because of all kinds of junk that permeates the Internet. Viruses are everywhere. When your system is down, where do you go, especially when it is out of warranty? I have tried our own university facility but the repairs were questionable.
I consider myself lucky that I found Computune-up the most reliable shop for computer repair. I must have come in a dozen times over a 3-year period for help. In some cases, the shop had to take the hard disk out to look for the hidden virus or anomaly; other times, they would run their own software into the registers (one at a time) to address the problem. In an emergency, they went out of their way to work on my computer within the day to help out. Even then, there was always integrity in their charges and pride in their work. This goes from John to Mike, to Jeremy, and Kreela. Each one of them is not only knowledgeable in their technical specialty, but also are courteous which makes it difficult not to keep coming back for help.
In my opinion, when it comes to quality, integrity, and efficiency of customer service, they have no competitors.
- Elias .
Best move we've made as far as IT concerns go.
We switched to Compu-Tune Up two years ago, and it was the right move for us. They handle our day to day IT needs and have done it efficiently, professionally and with great service. We went through a system crash and subsequent conversion and they worked hand in hand with our third party software company to get us up and running again. On more than one occasion they have gone above and beyond what you would expect from an IT service. Their rates are reasonable and fair and I would recommend them to anyone.
- Bob .
Our experience with Compu-Tune Up has and continues to be great. Their Customer Service is excellent. They have handled problems for us quickly and in a timely manner with care and consideration no matter how large or small the issue. The owner, Johnny Forbes and his team give 100% and are a great example of what a customer oriented business should be. We trust them with all our computer needs and would highly recommend them.
- Kathy .
I have had the best experience with this company. If anyone ever has a problem with their computer, you NEED to bring it here. They are so nice, efficient, and fast. I would never recommend this if I did not know first hand! So please don't waste your time or money. This is where you need to be if you have computer problems.
- Debbie .
Compu Tune UP please keep Humming my computers :)
Compu Tune up has been my life saver. They have been taking care of all computers in my home since I moved to Virginia in 2009. I really appreciate their work, professionalism and the way Compu Tune Up keep my computers Running. Thank you so Much to the Owner Jhonny Forbes you give an excellent service. keep humming my computer. :)
- Rose Marie .
You can trust them with your computer
I have used Compu-Tuneup for the past 8 years. They are reasonable and respond promptly to my needs. They will come to my home. I have them back up and update my home computer every 2 months. My son had a problem with his computer and Kreela fixed it in about 5 minutes and did not charge him for it. I have recommended them to many of my friends.
- Mary .
efficient and quick
Efficient and quick
- ed .
Their service is superb and have kept our systems running smoothly and efficiently ! They have saved the day on numerous occasions !
- Andy .
We have been using Compu-Tune up for the last few years to service our office computers and my personal home computer. Johnny, Michael & Jeremy are all excellent technicians with all things computer. They are timely, courteous and always pleasant. Best part is that they make sure that my computers are virus free and properly backed up. Would not be able to survive the headaches of computers without them.
- Pamela .
computer support and repair
always there when we need them, quick to respond in emergency, very personable.
- Frank .
Proficient and Professional
Nasty bugs in my computer were no match for Jeremy. He spent an hour in the office trying to determine just where the bugs were hiding; but, ultimately had to take the computer back to his space in order to run more comprehensive scans. He left me a voice message at about 7:00 p.m. that evening to let me know bugs were gone and he would deliver my machine the next morning. Who works until 7:00 - only someone who is dedicated to his job and likes what he does. I would highly recommend Johnny and Jeremy to anyone who needs computer work done. They are "proficient, professional and reasonable."
- Linda .
Professional and thorough!
Had an older computer and was not sure whether to fix it or upgrade. Staff was very patient and explained all of my options, Didn't try to upsell, just gave me the options that were best for me. Decided to get a new computer and they were great with helping me get up to speed. Would definitely recommend them.
- Mary F
Awesome service! Best computer place in town by far!!
- Barbara .